At skateone.com, we are committed to customer satisfaction. If you find our merchandise defective in any way, return it within 30 days in the condition in which it was received, for refund or exchange.
Returned merchandise is subject to inspection before issuing a refund or exchange. Once product condition is determined, we will issue a refund or exchange the product.
For the quickest processing, please call customer service at 1-800-288-7528 to obtain a return authorization number. This will need to be written on the return label provided with your packing slip and then attached to your package. Please pack all items being returned securely with a copy of your packing slip, using the original packaging if possible. Please send the merchandise prepaid via UPS or USPS and, for your security, insured against loss in transit to:
All return should be sent to:
Skate One Corp.
Attn: Warranty Returns
30 S. La Patera Ln.
Santa Barbara, Ca 93117
Please be assured that we will make every effort to expedite the handling of your return.
30 S. La Patera Lane
Santa Barbara, CA 93117 U.S.A.
Phone: (800) 288-7528
Fax: (805) 964-0511
You may contact Customer Support Monday through Friday, between the hours of 9:00am and 5:00pm, Pacific Standard Time.