Customer Service
Warranty Information
All Skate One manufactured products are warranted against delamination and/or manufacturing defects for the useful life of the skateboard. If you feel your skateboard or components were defective, you may send it back to us, at the following address, freight prepaid. We will inspect it and let you know of our findings. If we decide your skateboard was defective or failed to give reasonable service, we will replace your deck with a similar, available skateboard of the same or better condition and pay for the shipping back to you.
If our experienced inspector decides your skateboard was not defective and that you just broke it, you will be informed and asked if you want your skateboard sent back to you COD, or destroyed. Before returning a skateboard to us for inspection, please be aware that all wooden decks can be broken as a result of landing a trick incorrectly.
Please contact Customer Support to alert us that you have a potential warranty issue before sending in your skateboard.
All return should be sent to:
Skate One Corp.
Attn: Warranty Returns
6860 Cortona Drive Unit B
Goleta, Ca 93117
Please be assured that we will make every effort to expedite the handling of your return.
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