Customer Service
Ordering Information
Find the item you would like to order at our online store. Click on Add to Cart to order the item. The default quantity is one item but can be changed in your Shopping Cart. When you think you are ready to buy, check the items in your shopping cart. You can change quantities, delete line items or even empty the cart. When you are done shopping, proceed to the Check Out section.
If this is your first time shopping at skateone.com, you will be prompted to create a new account with user name, password and billing and shipping addresses. If you’ve shopped at skateone.com before, you can quickly process orders by entering your Username and Password. For security purposes, we’ll also ask you to type in your credit card number again.
Shortly after you submit an order, you will receive an approval message via e-mail confirming your order. You can check your order status by clicking the My Account link at the top of the page. If you still have questions, you may call customer service at 1-800-288-7528.
Payment Options
We accept Visa, Mastercard and PayPal, at the skateone.com store.
If you don’t have a credit card please print out and mail the final page of your Shopping Cart along with a certified check or money order for the Grand Total to:
Skate One Corp.
30 S. La Patera Lane
Santa Barbara, CA 93117 U.S.A.
Order By Phone
You can order by phone by calling our toll-free number at 1-800-288-7528, Monday through Friday, between the hours of 9:00AM and 5:00PM, Pacific Standard Time.
Credit Card Security
Our servers use Secure Sockets Layer (SSL), an encryption technology that works with Safari, Netscape Navigator, Microsoft Internet Explorer, and AOL’s browser so that only Skate One Corp’s computers read a buyer’s personal information. This technology safeguards your personal information and guarantees your privacy. Read more on Skate One’s Online Privacy Policy.
Sales Tax
State laws require us to collect sales tax from residents who live in states where we have established offices. Skate One Corp’s manufacturing facilities and distribution center is in California; we are therefore, required to collect sales taxes on orders shipped to locations in the state of California.
